Shipping Policy

Shipping Policy

 

Thank you for visiting and shopping at truefitnessclothing.com. Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery Schedule and Information

Local delivery will be accessible for a flat rate and available for customers within an 11 mile radius. Listed below will show the schedule and note what days are guaranteed and which will have different time frames. If you have a special request or note feel free to email us or list your comments when checking out and we will try our best to accommodate.

Delivery Schedule:

Monday, Thursday, and Friday will have GUARANTEED delivery between 12 p.m and 4 p.m. 

Special deliveries can be made possible with the right arrangements, but please note delivery times and speeds will not be guaranteed and will differ from the regular scheduled delivery days. 

Incorrect Address/P.O. Box

When placing an order please make sure all addresses and mail boxes are inputed correctly as we are not responsible for incorrect information on your behalf. If you notice that you put wrong information please contact us ASAP so we can get that fixed up for you before it ships out with the shipping carrier.

Holidays/Covid Delays:

Here at T.R.U.E. Fitness we will always try our best to get all orders out as quick as possible. But as we all know the pandemic has really slowed down a lot of orders in transit. T.R.U.E. Fitness does apologize in advance if there is a delay in an order with it's transit times, but it should be noted that we are not connected to the shipping carrier and their delays during the busy holidays or them being affected by the pandemic. We hope you understand and never hesitate to shoot us an email or message via social media. Thank you for your understanding and cooperation.